Customer Service Supervisor

This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 11, 2024
This job expires in: 28 days

Job Summary

A company is looking for a Customer Service Supervisor.

Key Responsibilities:
  • Handle complex customer inquiries or complaints with empathy and professionalism
  • Oversee call center operations, monitor performance, and resolve operational issues
  • Train, mentor, and supervise a team of Customer Service representatives

Required Qualifications:
  • 2+ years of Customer Service experience with 3+ years in a supervisory role
  • PBM Experience
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Proficiency in customer service software and tools
  • Commitment to delivering exceptional customer service

COMPLETE JOB DESCRIPTION

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