Customer Service Supervisor
Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 11, 2024
Job Summary
A company is looking for a Customer Service Supervisor.
Key Responsibilities:
- Handle complex customer inquiries or complaints with empathy and professionalism
- Oversee call center operations, monitor performance, and resolve operational issues
- Train, mentor, and supervise a team of Customer Service representatives
Required Qualifications:
- 2+ years of Customer Service experience with 3+ years in a supervisory role
- PBM Experience
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Proficiency in customer service software and tools
- Commitment to delivering exceptional customer service
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
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