Customer Service Supervisor

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, May 09, 2025

Job Category: Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors, Masters

Job Summary

A company is looking for a Customer Service, Production Supervisor.

Key Responsibilities

Supervise administrative staff and provide feedback for career development
Develop and refine Standard Operating Procedures (SOPs) to enhance departmental processes
Analyze quality assurance data to identify trends and improve service quality

Required Qualifications

Associate degree or equivalent experience required; Bachelor's degree preferred
Minimum of 5 years relevant experience in healthcare/biotech and/or customer service setting
Previous experience using a CRM solution and/or database required
Knowledge of contact centers and business solutions
Experience in policy and procedure writing

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

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