Customer Service Supervisor

Job Summary

A company is looking for a Customer Service Team Supervisor.

Key Responsibilities

• Supervise and support a team of Customer Service Leads and Representatives
• Drive productivity and manage team performance through coaching and feedback
• Complete project work and ensure adherence to schedules and guidelines

Required Qualifications

• Bachelor's degree or equivalent work experience
• 4+ years of customer service experience, preferably in eCommerce or retail
• 1+ years of leadership experience in a customer service setting
• Strong work ethic with a positive attitude and ability to multitask
• Excellent computer/software skills (Google Docs, Sheets, and Slides)