Customer Service Supervisor

Job Summary

A company is looking for a Customer Service Supervisor.

Key Responsibilities

• Supervise and direct a Customer Service Team, managing performance and accountability
• Collaborate with leaders to manage workflow and staffing to meet deadlines
• Serve as a systems expert, resolving issues and ensuring compliance with sales programs

Required Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field or equivalent experience
• 3-5 years of customer service and/or agricultural experience with supervisory leadership
• Proficiency in various software applications, including MS Office and internal systems
• Ability to meet in person monthly in Olivia, MN, and occasional travel for sales meetings
• Results-oriented with the ability to interpret information for effective team leadership