Customer Service Support Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sat, May 18, 2024
This job expires in: 8 days

Job Summary

A company is looking for a Customer Service Support Representative for Patient Customer Service.

Key Responsibilities:
  • Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers
  • Initiate payment plans for patients for outstanding balances
  • Routinely utilize multiple resources to resolve patient inquiries while on the phone

Required Qualifications:
  • High School Diploma or equivalent
  • Previous medical and/or call center experience a plus
  • Internet download speed of at least 50 megabytes per second
  • No satellite internet
  • Ability to connect equipment to router/modem with Ethernet cord

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