Customer Service Support Representative

Job Summary

A company is looking for a Client Customer Service Support Representative for remote work.

Key Responsibilities

• Manage inbound and outbound calls, averaging 50-60 calls per day
• Follow standard operating procedures to resolve denied claims and provide necessary information
• Document all accounts accurately and communicate with physicians, insurance companies, and patients

Required Qualifications

• High School Diploma or equivalent required
• Minimum one year of work experience required
• Previous call center and customer service experience strongly preferred
• Previous medical experience strongly preferred
• Technical requirements include a stable internet connection and ability to connect via Ethernet