Customer Service Support Representative

Job Summary

A company is looking for a Customer Service Support Representative to join their remote team.

Key Responsibilities

• Act as a liaison between the company, customers, and patients
• Resolve customer requests and inquiries via calls or email
• Provide product education and notify clients of test results accurately

Required Qualifications

• High School Diploma or GED equivalent required
• Associate's or Bachelor's degree is highly preferred
• Previous experience in a customer service role is required
• Experience in a contact center or healthcare environment is preferred
• Intermediate to Advanced computer skills, including knowledge of Microsoft Office, are required