Customer Service Support Representative

Job Summary

A company is looking for a Customer Service Support Representative to join their remote team.

Key Responsibilities

• Resolve customer requests through calls, chats, and emails
• Provide customer education and support while ensuring HIPAA compliance
• Participate in initiatives to improve customer satisfaction and business performance

Required Qualifications

• High School Diploma or GED equivalent
• 1 year or more of customer service experience
• Experience in a contact center or call center is preferred
• Experience in the healthcare industry is preferred
• Bilingual in English and Spanish is preferred