Customer Service Support Representative

Job Summary

A company is looking for a Customer Service Support Rep - Patient Customer Service.

Key Responsibilities

• Answer 80+ inbound calls per day from patients, doctor's offices, or private insurance carriers
• Initiate payment plans for patients with outstanding balances
• Utilize multiple resources to resolve patient inquiries while on the phone

Required Qualifications

• High School Diploma or GED equivalent
• 1 year or more customer service experience
• Proficiency navigating multiple computer screens and applications
• Alpha-Numeric data entry proficiency
• Ability to work and learn in a fast-paced environment