Customer Service Support Representative

Job Summary

A company is looking for a Customer Service Support Representative to join their remote team.

Key Responsibilities

• Resolve customer requests through calls, chats, and emails
• Provide customer education and information as needed
• Perform administrative support to ensure HIPAA compliance

Required Qualifications

• High School Diploma or GED equivalent
• 1 year or more customer service experience
• Associates degree preferred
• 1 year or more experience in a contact center or healthcare industry preferred
• Bilingual in English and Spanish preferred