Customer Service Team Leader

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, Jun 17, 2025

Job Summary

A company is looking for a Customer Service Team Leader.

Key Responsibilities
  • Assist call center staff with payments products and services
  • Aid Call Center agents in meeting performance standards and provide leadership
  • Resolve escalated customer issues and ensure agents are updated on procedures
Required Qualifications
  • High school diploma or equivalent
  • At least 2 years of previous call center experience
  • Self-directed, motivated, and dependable
  • Level 2 Background check required prior to employment
  • Previous experience managing a team (preferred)

COMPLETE JOB DESCRIPTION

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