Customer Service Tools Support Specialist
Job Summary
A company is looking for a Customer Service Tools Support Specialist.
Key Responsibilities:
- Manage technical issue escalations and ensure reliability of CS tools and technologies
- Provide administrative support for user access needs and system configuration for CS-specific workflows
- Support IT implementation for BPO CS site launches/closures and manage access changes
Qualifications:
- 5+ years of relevant IT support experience
- Proficiency in Google Workspace, JIRA, Confluence, and other industry tooling
- Experience with Customer Service target SaaS applications
- Familiarity with Project Management methodologies
- Strong sense of curiosity and ability to thrive in ambiguous situations
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
