Customer Service Trainee

Job Summary

A company is looking for a Commercial Customer Service Trainee.

Key Responsibilities

• Receiving, investigating, and resolving customer inquiries in a timely manner
• Handling customer service inquiries via telephone and other communication channels
• Documenting all customer communications clearly

Required Qualifications

• High School Diploma or equivalent
• 1 year of experience in a customer service support role is required
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Ability to work independently and collaboratively in a fast-paced environment
• Must be able to pass required testing and adhere to attendance and schedule requirements