Customer Services Coordinator

Job Summary

A company is looking for a Customer Services Coordinator.

Key Responsibilities:

• Effectively resolve customer inquiries in a considerate and timely manner
• Prioritize incoming requests and identify trends in customer issues and feedback
• Maintain a digital knowledge base to support team and company-wide goals

Required Qualifications:

• BA/BS degree or equivalent
• Passionate about customer support and team success
• Proven ability to manage multiple tasks effectively
• Experience in banking or card payment industries preferred
• Experience in a customer-facing support role is a plus