Customer Solution Architect

Job Summary

A company is looking for a Customer Solution Architect responsible for technical leadership and customer engagement.

Key Responsibilities

• Establish and maintain trusted relationships with customer organizations and relay feedback to influence product direction
• Champion adoption of technical differentiators and educate customers on new capabilities and industry trends
• Lead technical discovery and solution design to advance growth opportunities and increase annual recurring revenue (ARR)

Required Qualifications

• Understanding of data and analytic solutions, including emerging AI/ML trends
• Experience promoting analytic solutions in a pre-sales or delivery role
• Familiarity with cloud technologies such as AWS, Azure, and Google Cloud
• Knowledge of the competitive landscape and understanding of technical differentiators
• Degree in computer science, software engineering, mathematics, management information systems, or a related field