Customer Solution Architect
Job Summary
Owning the technical customer relationship, the full-time Customer Solution Architect will manage the deployment of Arango's AI product suite, guiding clients from discovery through production while working remotely.
Key responsibilities
- Lead the technical customer relationship throughout the lifecycle: discovery, design, pilot, production, and expansion
- Identify high-value use cases for Arango's AI product suite through discovery sessions with customer stakeholders
- Design target architectures on Arango's multi-model platform, including graph data models and GraphRAG retrieval design
Required qualifications
- Deep graph knowledge with hands-on expertise in graph data modeling and graph algorithms
- 5+ years in software engineering, solution architecture, or technical professional services
- Strong applied AI and Python skills, with a solid grasp of data structures and systems design
- Experience with modern LLMs and tooling, as well as retrieval and vector databases
- Familiarity with cloud services and container orchestration (AWS/GCP/Azure, Docker/Kubernetes)
Complete Job Description
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