Customer Solution Architect Director

Job Summary

A company is looking for a Director, Customer Solution Architect.

Key Responsibilities

• Lead and mentor a team of Customer Solution Architects, focusing on performance management and career development
• Guide technical strategy and innovation by aligning platform capabilities with customer needs and promoting adoption of features
• Oversee customer engagement and account health management to ensure satisfaction and mitigate risks

Required Qualifications

• 10+ years of experience in data and analytics, with a focus on pre-sales, solution architecture, or customer success leadership
• 5+ years in a leadership role managing technical teams in an enterprise software environment
• Strong understanding of data warehouse architectures, big data technologies, and cloud ecosystems
• Experience in customer-facing roles with senior executives, demonstrating strong executive presence
• BA/BS in Computer Science, Engineering, or a related field; advanced degree preferred