Customer Solution Architect Director

Job Summary

A company is looking for a Director, Customer Solution Architect.

Key Responsibilities

• Lead, coach, and mentor a team of Customer Solution Architects (CSAs) to drive sales and business growth
• Guide CSAs in developing technical strategies and innovative solutions aligned with customer needs
• Oversee account health management and customer engagement to ensure satisfaction and value delivery

Required Qualifications

• 10+ years of experience in data and analytics, with a strong background in pre-sales or customer success leadership
• 5+ years in a people leadership role managing technical teams in an enterprise software environment
• Deep understanding of data warehouse architectures, cloud ecosystems, and modern AI & analytics platforms
• Experience with customer-facing engagements at the executive level
• BA/BS in Computer Science, Engineering, or a related field; advanced degree preferred