Customer Solution Architect Director

Job Summary

A company is looking for a Director, Customer Solution Architect.

Key Responsibilities

• Lead, coach, and mentor a team of Customer Solution Architects, focusing on performance management and career development
• Guide the team in developing technical strategies and innovative solutions aligned with customer needs
• Oversee customer engagement and account health management to ensure satisfaction and drive business value

Required Qualifications

• 10+ years of experience in data and analytics, with a background in pre-sales or customer success leadership
• 5+ years in a leadership role managing technical teams within an enterprise software environment
• Deep understanding of data warehouse architectures, big data technologies, and cloud ecosystems
• Experience engaging with senior executives and a proven track record in building trusted customer relationships
• BA/BS in Computer Science, Engineering, or a related field; advanced degree preferred