Customer Solution Architect Director

Job Summary

A company is looking for a Director, Customer Solution Architect.

Key Responsibilities

• Lead, coach, and mentor a team of Customer Solution Architects (CSAs) to drive sales and customer satisfaction
• Guide the development of technical strategies and innovative solutions that align with customer needs
• Oversee customer engagement and account health management to ensure business value delivery and risk mitigation

Required Qualifications

• 10+ years of experience in data and analytics, with a background in pre-sales, solution architecture, or customer success leadership
• 5+ years in a people leadership role managing technical teams within an enterprise software environment
• Deep understanding of data warehouse architectures, big data technologies, and cloud ecosystems
• Experience in customer-facing engagements with senior executives and a proven track record of driving adoption
• BA/BS in Computer Science, Engineering, or a related field; advanced degree preferred