Customer Solutions Associate

Job Summary

A company is looking for a Customer Solutions & Claims Associate.

Key Responsibilities:

• Capture customer demands via telephone and email to facilitate error-free order creation
• Monitor open orders and collaborate with customers and cross-functional teams to resolve issues
• Manage return requests and ensure compliance with market return policies

Required Qualifications and Education:

• High school degree, GED, or equivalent required; Bachelor's Degree preferred
• 2 years of experience in Supply Chain preferred (e.g., Order Management, Distribution)
• Availability to work different shifts based on customer geography/time zone
• Reliable internet service and dedicated workspace for remote work