Customer Solutions Enablement Manager

Job Summary

A company is looking for a Customer Solutions Enablement Manager.

Key Responsibilities

• Design and maintain enablement programs for post-sale and technical customer-facing roles
• Collaborate with Product Management and Marketing for go-to-market strategies and feature enablement
• Serve as a feedback conduit between customer-facing teams and Product, ensuring alignment and continuous improvement

Required Qualifications

• 4 - 7+ years in Customer Success, Enablement, or related roles within a SaaS environment
• Experience designing scalable enablement programs for customer-facing teams
• Strong project management capabilities in fast-paced environments
• Understanding of customer lifecycle motions, including implementation and adoption
• Experience with enablement platforms is a plus