Customer Solutions Engineer
Job Summary
As the first Customer Solutions Engineer, the full-time remote position will partner with strategic customers to implement integrations, CRM migrations, and custom configurations, ensuring smooth deployments while providing a helpful customer experience throughout the process.
Key responsibilities
- Partner with customers to scope, build, and ship necessary integrations and configurations for Centralize
- Act as a technical liaison throughout the sales cycle, addressing technical questions and concerns
- Collaborate with Product and Engineering teams to validate solutions and influence product roadmap priorities
Required qualifications
- 1+ years of experience in technical support, customer engineering, or a similar customer-facing technical role at a SaaS or tech company
- Solid engineering fundamentals with the ability to read code, ship features, and debug issues
- Proven ability to translate customer problems into practical solutions
- High agency and initiative in addressing problems and driving resolutions
Complete Job Description
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