Customer Solutions Manager

Job Summary

Serving as a trusted advisor, the full-time Customer Solutions Manager will guide government and higher education organizations in the Western Region through cloud adoption and AI transformation initiatives while working remotely.

Key responsibilities

• Lead customer engagements across various teams to deliver measurable business outcomes
• Develop and execute cloud adoption roadmaps aligned with customer business milestones
• Design education programs and governance frameworks to prepare customers for responsible AI adoption and cloud transformation

Required qualifications

• 5+ years of experience leading large-scale technical or engineering programs
• 5+ years of experience in enterprise IT, either as a vendor or consultant
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field
• Experience in customer-facing roles
• Proven record of thought leadership and successful program completion