Customer Solutions Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Feb 07, 2024
This job expires in: 6 days

Job Summary

A company is looking for a Customer Solutions Representative, Associate.

Key Responsibilities:
  • Retain merchant customers seeking to cancel service and generate sales by placing outbound calls to former merchants
  • Resolve outstanding issues and educate merchants on the value proposition of remaining with the company
  • Maintain current understanding of processing rate structures and industry knowledge

Required Qualifications:
  • High School Diploma or equivalent
  • Minimum one (1) year experience in a call center environment
  • Minimum one (1) year experience as a Sales, Retention, or Loyalty Representative
  • Ability to balance assertiveness and empathy when negotiating with customers
  • Demonstrated ability to make independent decisions based on customer needs

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH