Customer Solutions Specialist

Job Summary

A company is looking for a Customer Solution Specialist to support client implementation requirements for risk management solutions.

Key Responsibilities

• Address driver and client inquiries through calls, emails, and chats
• Identify user needs and ensure customer proficiency in eDriving tools
• Conduct data entry, audits, reporting, and compliance tasks for fleet accounts

Required Qualifications

• Ability to manage a varied workload with strong organizational skills
• Experience in clear and concise communication across various business settings
• Ability to execute tasks with a sense of urgency
• Ability to work both independently and as part of a team
• Multilingual communication skills are highly preferred