Customer Solutions Specialist
Location: Remote
Compensation: Hourly
Reviewed: Fri, May 02, 2025
This job expires in: 9 days
Job Summary
A company is looking for a Customer Solutions Specialist to provide exceptional support to customers.
Key Responsibilities
- Handle cardholder inquiries via phone, chat, or email
- Research customer inquiries and determine root causes to identify solutions
- Document customer feedback to improve products and operational processes
Required Qualifications
- 2+ years of customer support experience
- Experience in financial services or Fintech
- Availability for weekend and night shifts
- Empathetic commitment to personal growth and development
- Experience working in a remote environment is a plus
COMPLETE JOB DESCRIPTION
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Company Overview
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