Customer Solutions Specialist

Job Summary

A company is looking for a Customer Solutions Specialist to build customer connections and provide exceptional experiences.

Key Responsibilities:

• Deliver exceptional customer experiences by building rapport based on customer needs
• Educate customers on sustainability initiatives and associated products and services
• Conduct consultative analysis to identify opportunities for up-selling and cross-selling

Required Qualifications:

• High school diploma or equivalent
• 2 years' experience in a customer-facing environment preferred
• Ability to multitask effectively and adhere to a weekly set schedule
• Basic knowledge of Windows, MS Office Suite, and Internet Explorer
• Must be authorized to work in the US on a full-time basis