Customer Solutions Specialist
Job Summary
To support Symetra's orphaned customers, the full-time Customer Solutions Specialist will provide guidance on life insurance and annuity products, conduct needs-based analyses, and maintain ongoing communication with clients while working in a hybrid telecommuting environment.
Key responsibilities
- Serve as an extension of customer service teams to assist policyholders needing advanced support
- Conduct evaluations of product suitability and sell non-variable life insurance and annuity products
- Develop expertise in Symetra's products and collaborate with internal teams to enhance customer service
Required qualifications
- High school diploma or equivalent work experience; college degree preferred
- 0-2 years of relevant experience
- Willingness to obtain necessary licensing
Complete Job Description
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