Customer Specialist I

Location: Remote
Compensation: Salary
Staff Reviewed: Thu, May 09, 2024
This job expires in: 10 days

Job Summary

A company is looking for a Customer Specialist I.

Key Responsibilities:
  • Provide technical support to customers through various channels
  • Resolve technical issues and document interactions
  • Contribute to product improvement and knowledge base documentation

Required Qualifications:
  • Bachelor's Degree in relevant field or equivalent certification
  • 3+ years of technical support experience
  • Experience in technical contact center environment
  • Familiarity with HTML, CSS, JavaScript, and CMS platforms
  • Knowledge of Agile methodology and ticket management systems

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