Customer Specialist I

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, May 13, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Customer Specialist I.

Key Responsibilities:
  • Provide technical support to customers through various channels
  • Resolve customer issues accurately and within service level agreements
  • Enhance customer experience by demonstrating relationship-building skills

Required Qualifications:
  • Bachelor's Degree in relevant field or equivalent certification
  • 3+ years of technical support delivery experience
  • 1+ years of experience with specific products
  • Proficient in MS Office Suite and Salesforce Service Cloud
  • Experience with HTML, CSS, JavaScript, CMS, Google Analytics, Agile methodology, and ticket management systems

COMPLETE JOB DESCRIPTION

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