Customer Stories Manager

Job Summary

A company is looking for a Customer Stories Manager to craft and share compelling narratives from their customers.

Key Responsibilities

• Engage with customers to identify and develop their stories into various formats
• Collaborate with cross-functional teams to align customer narratives with product value and marketing efforts
• Manage the customer storytelling pipeline and orchestrate production resources for content creation

Required Qualifications

• 5+ years of experience in content, customer marketing, or product marketing
• Proven track record of delivering customer stories that enhance marketing and sales efforts
• Ability to build trust quickly with customers through effective interviewing
• Experience managing projects from concept to launch with minimal oversight
• Familiarity with AI tools to enhance productivity and storytelling impact