Customer Storytelling Project Manager

Job Summary

To support a security-focused customer storytelling initiative, the part-time Customer Storytelling Project Manager will transform customer interview assets into polished marketing deliverables, including videos and written stories, while managing the process from draft to approval.

Key Responsibilities

• Review customer interview materials to identify compelling storylines and determine content for short-form videos
• Provide creative direction and feedback on video cuts, ensuring alignment with marketing messaging and quality standards
• Manage multiple customer story asset packages, tracking status, approvals, and dependencies across various deliverables

Required Qualifications

• Experience in customer storytelling, content marketing, or video storytelling
• Strong ability to distill long-form interviews into concise narratives
• Understanding of marketing message maps and product messaging
• Strong project management skills, including asset management and timeline tracking
• Comfortable working with technical, security, or enterprise/B2B content