Customer Strategist

Job Summary

A company is looking for a Customer Strategist.

Key Responsibilities

• Serve as a strategic partner, collaborating with enterprise clients to develop customized strategies aligned with their business objectives
• Develop and implement scalable processes to enhance customer onboarding, adoption, and program optimization
• Build and nurture relationships with senior executives to maximize value and ROI

Required Qualifications

• Experience managing high-value customer accounts with a focus on retention and ROI
• Background in agency/consultancy, preferably in marketing or digital transformation
• Master's degree in Business Administration, Information Systems, or a related field
• Proven ability to create strategic plans and data analysis for clients
• Experience fostering relationships with senior leaders in marketing and communications