Customer Strategy Operations Manager

Job Summary

A company is looking for a Revenue Operations Manager.

Key Responsibilities

• Support and optimize core Account Management and Customer Success workflows across portfolio companies
• Build and maintain dashboards to track customer metrics and prepare data-driven insights for reviews
• Act as the primary liaison between Customer Success, Account Management, Sales, Marketing, and Finance teams

Required Qualifications

• 4+ years in Revenue Operations, Customer Success Operations, Account Management Operations, or related roles in B2B SaaS
• Strong financial modeling, revenue planning, and data analysis skills
• Experience building whitespace models
• Proficiency in Excel and data visualization tools (e.g., Looker, Tableau)
• Proven ability to drive operational improvements through data insights