Customer Success Account Executive

Job Summary

A company is looking for a Customer Success Account Executive (Remote in U.S.).

Key Responsibilities

• Manage a dedicated book of business, ensuring partners achieve maximum value and identifying expansion opportunities
• Conduct customer interactions via email, phone, and video, focusing on support and education about the platform
• Collaborate with other departments and achieve monthly sales goals while utilizing CRM to track customer inquiries

Required Qualifications

• 3-5 years of sales, phone, or support experience
• Customer-centric mindset and ability to work independently
• Strong Excel skills and experience with CRM systems, preferably Salesforce
• Technologically savvy with strong organizational skills
• Bachelor's degree preferred