Customer Success Account Executive

Job Summary

A company is looking for a Mid-Market Customer Success Account Executive.

Key Responsibilities

• Manage and grow a portfolio of 100+ accounts in the SMB to lower mid-market segment
• Achieve an annual quota focused on renewals (80%) and expansion (20%)
• Ensure customers fully utilize their licenses and derive measurable value from the product

Required Qualifications

• Proven experience in customer success or account management roles
• Strong understanding of the SMB to lower mid-market segment
• Experience with quota management and achieving sales targets
• Familiarity with database management or DevOps concepts
• Ability to work in a high-cadence, managed-motion environment