Customer Success Account Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, Mar 27, 2024

Job Category: Account Management

Weekly Hours: Full Time

Career Level: Experienced, Executive Level

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Customer Success Account Manager

Key Responsibilities:

Build and maintain customer relationships, engage with stakeholders, and align Microsoft solutions to customer needs
Lead customer success strategies, drive program planning, and manage stakeholder expectations
Proactively identify and address customer blockers, drive adoption, and optimize product usage

Required Qualifications:

Bachelor's or Master's Degree in Business, Sociology, Psychology, Computer Science, or related field
4+ years of experience in customer success, solution delivery, or portfolio management
3+ years of experience in technical engagement management or program management
Active U.S. Government Top Secret Security Clearance
Experience in change management and/or technology adoption is preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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