Customer Success Account Manager

Job Summary

A company is looking for a Customer Success Account Manager.

Key Responsibilities

• Build and manage engagement strategies with customers, partners, and internal stakeholders
• Lead the execution of customer success planning and governance, ensuring accountability for outcomes
• Align Microsoft solutions with customer needs and proactively mitigate risks to consumption

Required Qualifications

• Master's Degree in a relevant field and 3+ years of experience in customer success or related roles, or Bachelor's Degree with 4+ years of experience
• U.S. citizenship verification required due to legal restrictions
• Ability to pass a Microsoft Cloud background check upon hire and every two years thereafter
• Active U.S. Security Clearance preferred; must be able to obtain and maintain one
• Experience in the customer's industry is a plus