Customer Success Account Manager

Job Summary

A company is looking for a Client Partner in the US Central region.

Key Responsibilities

• Build and maintain strong, long-term relationships with customers to ensure adoption, satisfaction, and retention
• Identify and execute upsell and cross-sell opportunities to expand customer accounts while driving revenue growth
• Guide new customers through onboarding and ensure they understand and adopt the company's products

Required Qualifications

• 5+ years of experience with enterprise organizations and complex decision-making structures
• Proven experience in enterprise customer account management, including upsell execution and customer planning
• Ability to identify key contacts and tailor proposals to client needs
• Demonstrated success in negotiation and closing deals