Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate.

Key Responsibilities

• Handle inbound sales and service calls, focusing on enhancing customer experience
• Provide thoughtful advice to customers regarding their contact lens purchases
• Deliver exceptional customer service while maintaining high performance metrics

Required Qualifications

• 2-3 years of minimum customer service experience
• Inbound sales experience is a plus
• Reliable internet connection and computer literacy skills
• A private, dedicated workplace free from interruptions
• Positive, driven, and solution-oriented mentality