Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate to provide exceptional service and support to customers.

Key Responsibilities

• Handle inbound sales and service calls, focusing on enhancing customer experience
• Offer thoughtful advice to maximize customer value from contact lens purchases
• Maintain high performance metrics while delivering top-tier service in a fast-paced environment

Required Qualifications

• 2-3 years of customer service experience
• Experience in inbound sales and contact center preferred
• Reliable internet connection with specified speeds
• Computer literacy with a typing speed of at least 40 wpm
• Must reside in approved locations: North Carolina, Texas, or Utah