Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate.

Key Responsibilities

• Handle inbound sales and service calls, focusing on enhancing customer experience
• Provide thoughtful advice to customers regarding contact lens purchases
• Maintain high performance metrics and deliver exceptional customer service in a fast-paced environment

Required Qualifications

• 2-3 years minimum customer service experience
• Inbound sales and contact center experience is a plus
• Reliable internet connection with specified speeds
• Computer literacy with typing skills of at least 40 wpm
• Must reside in approved locations: North Carolina, Texas, or Utah