Customer Success Analyst

Job Summary

A company is looking for a Customer Success Analyst on a contract basis.

Key Responsibilities

• Analyze large datasets to identify trends and translate insights into strategic content recommendations
• Interpret data to propose actionable next steps for content performance improvement
• Collaborate with internal teams to enhance reporting frameworks and identify new data opportunities

Required Qualifications

• 3-7 years of relevant experience in customer success, content strategy, marketing, or data insights, or recent graduates with related academic projects or internships
• Strong analytical capabilities with experience in data analysis and insights generation
• Familiarity with AI-powered tools for data analysis and visualization
• Proficiency in spreadsheets (Google Sheets) for data visualization and reporting
• Ability to work autonomously and manage time effectively in a fast-paced environment