Customer Success Application Engineer

Job Summary

Customer-focused and technically adept, the full-time Customer Success Application Engineer will partner with clients to understand their design goals and challenges, providing exceptional support and troubleshooting for Keysight EDA tools while working remotely.

Key responsibilities

• Partner with customers to understand their design goals and provide guidance in using Keysight EDA tools
• Apply troubleshooting skills to diagnose issues, identify root causes, and drive resolutions
• Deliver high-quality support and training content to enhance customer confidence and tool usage

Required qualifications

• B.S. in Electrical Engineering/Electronics or higher, with 5+ years of relevant experience
• Background in RF/microwave, RFIC, high-speed digital design, or applications engineering
• Proficiency with EDA tools such as ADS, SystemVue, or EM simulation
• Experience troubleshooting complex technical issues with persistence and ownership
• Willingness to learn Python and deliver technical training or presentations