Customer Success Architect

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 02, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Customer Success Architect.

Key Responsibilities:
  • Act as a trusted advisor for customers, managing objectives and driving solutions in Observability
  • Collaborate with cross-functional teams to ensure optimal customer experiences and reduce risks to customer success
  • Advocate for customers' needs, drive internal customer attention, and focus on value-based outcomes

Required Qualifications:
  • 5+ years of experience in customer-facing roles such as Technical Account Management or Consulting
  • Industry experience and technical understanding related to Observability and cloud-native technologies
  • Direct hands-on experience with modern cloud-native technologies and platforms
  • Experience with sales methodologies and working with complex, multi-geographical customers
  • Strong business acumen and exceptional presenter with client-facing experience

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH