Customer Success Architect

Job Summary

A company is looking for a Customer Success Architect to join their Customer Engineering team in Germany.

Key Responsibilities

• Drive successful onboarding, implementation, and technical success for enterprise customers
• Act as a trusted advisor, providing architectural expertise and hands-on guidance
• Collaborate with cross-functional teams to enhance customer experience and engagement

Required Qualifications

• 8+ years of experience in cloud architecture or enterprise software engineering
• 5+ years in customer-facing roles focused on onboarding and implementation
• Hands-on expertise with Infrastructure-as-Code tools such as Pulumi or Terraform
• Proficiency in at least one programming language relevant to cloud automation
• Strong understanding of cloud-native infrastructure and CI/CD pipelines