Customer Success Architect

Job Summary

A company is looking for a Customer Success Architect II to enhance customer engagement and support digital transformation initiatives.

Key Responsibilities

• Align customer requirements with product features to drive digital transformation initiatives
• Provide technical guidance and coaching to support effective positioning of technology solutions
• Coordinate resolution of implementation blockers and contribute to customer satisfaction through effective technology adoption

Required Qualifications

• 3+ years of experience in technical consulting, technical consultative selling, or related fields
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field with 1+ year of relevant experience, or equivalent experience
• Experience in the software development industry with the ability to translate technical concepts for customers
• Proven ability to identify and resolve blockers to solution implementation
• Knowledge of application security programs and secure software development practices