Customer Success Associate

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 05, 2024
This job expires in: 13 days

Job Summary

A company is looking for a Customer Success Associate for their eyecare software company.

Key Responsibilities:
  • Support existing customers through phone, email, and live chat
  • Create training videos and content for the Knowledge Base
  • Assist with testing of new software development
Required Qualifications:
  • Minimum two years of experience in an eye care setting
  • Experience with EMR/EHR software
  • Proficiency in MS Office applications
  • Knowledge of HIPAA requirements
  • Ability to provide remote customer support

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