Customer Success Associate

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 03, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Customer Success Associate.

Key Responsibilities:
  • Work with valuable customers to understand their needs and help them succeed
  • Assist in client contract renewal and retainment
  • Be the point of contact for clients post-implementation to achieve strategic business goals

Required Qualifications:
  • 1+ years of relevant experience in the SaaS industry or similar, CCaaS industry experience a plus
  • Experience in Account Management, Project Management, or Sales Development a plus
  • Ability to develop relationships and passionate about Customer Experience
  • Experience in interpreting data analytics and deriving insights that drive customer value
  • Strong business acumen

COMPLETE JOB DESCRIPTION

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