Customer Success Associate

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 03, 2024

Job Category: Account Management

Weekly Hours: Full Time

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Associate.

Key Responsibilities:

Work with valuable customers to understand their needs and help them succeed
Assist in client contract renewal and retainment
Be the point of contact for clients post-implementation to achieve strategic business goals

Required Qualifications:

1+ years of relevant experience in the SaaS industry or similar, CCaaS industry experience a plus
Experience in Account Management, Project Management, or Sales Development a plus
Ability to develop relationships and passionate about Customer Experience
Experience in interpreting data analytics and deriving insights that drive customer value
Strong business acumen

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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